The following Terms and Conditions apply to all bookings made on this website.
- “Homey" is owned by Jumaaco BVBA and is located at Kasteelstraat 6, 8500 Kortrijk, Belgium. VATnr: BE 0669.526.464
- “Booking” means the booking for accommodation, functions and/or any other services or items made with us.
- “Contract” means the Booking and these Terms, and any other terms and conditions stated to apply to the Booking.
- “Terms” means these terms and conditions.
- “Websites” means www.homey-kortrijk.be
- "VAT” means value added tax or “BTW’ in Dutch.
All Bookings at Homey-Kortrijk are subject to these Terms.
At the time of booking or at check-in, we will take your credit/debit card details and you authorise the use of this card for any sums that become owing to us. We shall also have the right to require full payment in advance or a deposit at the time of booking in certain circumstances or if the Booking includes the supply of certain items or services. No Booking shall be treated as confirmed until the details and/or payment/deposit described in this paragraph have been provided.
The prices displayed on the Websites are an average per night per person until a rate is selected. Any service or VAT are included only if specified. A minimum length of stay, deposit, cancellation charge and other conditions may apply to certain rates, as specified. Once a rate is selected on the website, the total for your requested stay shall be displayed on the reservation summary. Prices shall be charged in euro.
The VAT breakdown shown is indicative based on the current rate of VAT, and the expected VAT treatment of the goods or services. VAT will be payable at the prevailing rate applicable at the tax point of the invoice or Booking confirmation issued, and may change depending on the actual rate and the VAT treatment of the goods and services purchased at that date.
Price lists for additional items are available on request or in Homey.
4. Check-in/ Check-out Time
In the interests of security and to prevent fraud, after booking, guests may be required to confirm their identity by providing their booking reference and their passport/identity card/driving licence. If guests are travelling from outside of the Schengen Area we are also obliged by law to require guests to provide the number and place of issue of your passport/identity card and details of their next destination. These records will be kept for at least 12 months and may be disclosed or made available for inspection by any police officer or as otherwise required by applicable law in connection with the prevention or investigation of crime. The information above may be requested for each member of your party over the age of 16 and we reserve the right to refuse entry to persons who cannot provide the information set out above.
Unless otherwise stated on the booking confirmation, Guests may check-in at any time from 15.00 p.m. on the scheduled day of arrival. All rooms that have been secured by credit/debit card or prepaid at the time of booking will he held until 11:59 p.m. on the scheduled day of arrival unless otherwise agreed directly with the B&B, unless the guest has notified the hotel of a late arrival.
On the day of departure we kindly ask all guests to vacate their rooms by 10.30am (unless a later departure is stated as part of your Booking). Late check-out after this time can be requested subject to availability and can be charged at an hourly rate at the discretion of Homey.
We accept the following methods of payment:
- credit cards: American Express, MasterCard, Visa.
- Bancontact or iDEAL
At the time of booking a mandatory tourist tax (paid directly to the city council) and a mandatory cost for guarantee, consumption mini-bar and any additional services ordered during stay by the guest, will be charged immediately. This last cost will be refunded within 48 hours after check-out, subject to deduction of the real cost of damaged or missing items, consumptions of the mini-bar and ordered services by the guest, in each case in accordance with the price list to be consulted in advance.
During your stay Homey will calculate the incidentals charged to your room on a daily basis. If the cost of those incidentals exceed the payment of the mandatory fee upon booking, further payment will be requested possibly immediately, failing which we reserve the right to restrict access to your room.
6. Changes or Cancellation by Homey
Very occasionally we may need to cancel your Booking. In such circumstances you will be given a full refund but we shall have no further liability to you arising out of such cancellation. We will, however, use reasonable endeavours to try and re-locate any confirmed Booking cancelled by us to an alternative location similar in standard to Homey.
We reserve the right and you hereby authorise us to charge you for any damage incurred to your room or to Homey during your stay (including without limitation specialist cleaning) or for any items that are missing when you leave.
Homey does not accept responsibility for loss or damage (save as may not be excluded or restricted by applicable law) of items in your car or to your car.
9. Guest Behaviour
Guests are requested to conduct themselves appropriately at all times and to comply with Homey's procedures and/or requests with regard to conduct and respect for the property of Homey, its employees and guests and their health and safety. Guests are requested not to disrupt the comfort and enjoyment of other guests, the smooth running of Homey, or cause offence to other guests or our members of staff. In any case we demand our guests to conduct and speak quietly (not reasonably hearable for other guests in their rooms or for the neighbours) as of 22:00 p.m. We reserve the right to refuse accommodation or services or remove you and members of your party from Homey if, in our reasonable opinion, we consider this provision to have been breached. Where this is the case Homey shall have no obligation to refund you for lost accommodation, other services or any other loss or expense incurred.
10. No Smoking
Guests are not permitted to smoke in rooms or public areas except on the terrace. There is a significant room recovery fee for guests who do not comply in order to cover the extensive cost of restoring guest rooms to a smoke-free condition.
No pets are allowed at Homey.
12. Force Majeure
Homey accepts no liability and will not pay any compensation where the performance of its obligations is prevented or affected directly or indirectly by or as a result of force majeure or any circumstances beyond its reasonable control including, but not limited to, flood, earthquake, extreme adverse weather conditions, natural disasters, other acts of God, acts of terrorism, fire or failure of electric power, gas, water, or other utility service, plant machinery, computers, vehicles or any collapse of building structures.
13. Limitation of Liability
Homey will not be responsible for the loss or damage of any property left in Homey
14. Governing Law and Jurisdiction
The Contract and any non-contractual obligations arising in connection with it are governed by Belgian law.
The Belgian courts have exclusive jurisdiction to determine any dispute arising in connection with the Contract, including disputes relating to any non-contractual obligations.
Each party irrevocably waives any objection which it may now or later have to proceedings being brought in the Belgian courts (on the grounds that the Belgian courts are not a convenient forum or otherwise).
15. Web Site Information
While all reasonable efforts have been taken to ensure the accuracy of information on the Websites, Homey does not accept responsibility for errors or omissions and reserve the right to amend, cancel or vary any of the arrangements featured on the Websites without notice. Please note that all photos on the Website are informative and not binding and may be subject to change without prior notice. We will however do or best to keep all information on the Website as up to date as possible.
The content of the Websites is the copyright of Homey, and may not be copied, reproduced, published, distributed or amended for any other purpose without our prior written consent.
Trade marks used on the Websites are the property of the respective owners. Hyperlinks to third party websites are provided for your convenience. We cannot accept responsibility for the content or use of third party sites.